FAQ's

General Questions

What is NJ Gourmet Meal Prep?

NJ Gourmet is a premium meal prep service delivering fresh, chef-crafted meals directly to your door. Unlike others that ship frozen, we focus on providing the highest quality, ready-to-eat meals made from the finest ingredients. Each meal is precisely weighed and portioned to meet specific calorie requirements. Whether you're aiming to eat healthier, save time, or enjoy gourmet food at home, NJ Gourmet ensures every meal is delicious, convenient, and flavorful.

Where do you deliver and how does it work?

We deliver to Bergen, Passaic, Essex, Hudson, Morris, Union, Sussex, Middlesex, Somerset, Mercer, Burlington, Camden, and Rockland (NY) counties. A driver will contact you during the delivery window with an ETA. All food is delivered refrigerated and should be accepted at the door. If re-delivery is required, additional fees may apply.

How does the ordering process work? How does the ordering process work?

You can place a single order or subscribe for weekly or monthly deliveries. For a single order, simply select your meals from the menu, add them to your cart, and checkout. Subscriptions automatically renew with weekly or monthly billing. Orders placed before the deadline are available for Sunday or Monday pick-up/delivery. For more details, visit our “How It Works” page: how-it-works.

What is the deadline for placing an order?

Orders must be placed by Saturday at 5:00 PM. Late orders may not be accepted for Sunday or Monday delivery. Call (201) 791-6000 to confirm availability.

What are your delivery days and times?

We deliver on Sunday and Monday. North Jersey deliveries are on Sunday from 4:00 PM to 8:30 PM and Monday from 8:00 AM to 12:00 PM. South Jersey deliveries are on Monday from 4:00 PM to 8:30 PM. The South Jersey region begins at Mercer County and includes all areas south of it.

Where can I pick them up?

- Main Location: 27-09 Broadway, Fair Lawn, NJ

- Resolve Fitness: 17 Passaic Ave, Hawthorne, NJ

- Track Your Fitness
Franklin: 315 Franklin Turnpike, Allendale, NJ

- Broadway Strong Fitness: 520 E. Georges Ave. Linden, NJ

Meal Preparation and Packaging

Are your meals fresh or frozen?

All meals are delivered fresh, not frozen. They are prepared using fresh ingredients and original recipes, and cooked and packaged within 24 hours of delivery to ensure the freshest meal prep service in New Jersey

What types of packaging do you use?

We use microwave-safe, recyclable meal containers that are free of toxic plastics.

Can I customize my meal plan?

Yes, custom meal plan
requests can be submitted through the Custom Plan tab on our website: custom-plan.

How long do your meals stay fresh?

Meals stay fresh for 5-7 days when refrigerated. Expiration dates are labeled on each meal.

Are your meals gluten-free and dairy-free?

We offer many gluten-free and dairy-free options. Items that do not contain gluten or dairy are clearly indicated on the product page. View our gluten-free menu here: gluten-free

Dietary and Nutritional Information

Do you accommodate specific dietary needs?

While there are some limitations, we offer a variety of options to meet specific dietary needs. Submit your plan through
the Custom Plan tab on our website.

Can I see the nutritional information for each meal?

Nutritional information is available on the product page for each meal.

Are your meals suitable for people with allergies?

We offer over 70 menu items with options for various dietary needs.

Pricing and Payment

What is the average cost per meal?

The average cost per meal is $12.00.

What payment methods do you accept?

We accept all major credit cards, Shop Pay, and PayPal.

Do you offer discounts or promotions?

We frequently offer promotions. Subscribe to our email newsletter for updates. Discounts are available for law enforcement, military, students, government employees, and first responders.

Subscription and Account Management

How does the subscription service work?

We offer weekly or monthly subscription options. Fresh meals are delivered weekly based on your selected quantity. You can choose to Build-A-Box or opt for the Chef’s Weekly Selection. You can cancel, pause, or update your subscription at any time.

Can I skip a week if I don’t need meals?

Yes, you can skip a week. Simply log in, click "Manage Subscription," and adjust the shipping date or pause your subscription.

How do I change or update my order?

Log in to your account and follow the instructions to modify your existing order.

How do I manage my account?

Log in to your account to update your details, including your address, payment information, and other preferences.

Customer Support

What if there’s a problem with my order?

Contact us via phone at (201) 791-6000, email at info@mynjgourmet.com, or chat with us directly through the website. We are committed to providing the highest level of customer service.

Do you offer gift cards?

Gift cards can be found here:
products gift-card

Can I order meals for someone else?

Yes, you can gift meals or place orders for others through our website.

Catering

How does the catering work?

We offer a fixed menu with a variety of options, as well as customizable packages tailored to any occasion. Whether you're looking for healthy meals or comfort food, we can craft a unique menu that caters to your specific needs.

Grab and Go

Do you offer "grab and go" meals?

Yes, we offer grab and go meals Monday through Wednesday from 8:00 AM to 2:00 PM. Our store is located at 27-09
Broadway, Fair Lawn, NJ 07410.

Do you offer takeout orders?

Our fresh gourmet deli is open Monday through Friday from 8:00 AM to 2:00 PM, serving Paninis, Sandwiches, Wraps, Salads, Fresh-Pressed Juices, Smoothies, Snacks, Meals, and more!